Refund policy

Welcome to WEAR HUSN. We value your trust and strive to provide a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

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1. Return Eligibility

We accept returns only if the following conditions are met:

* The return request is raised within 5 of delivery.
* The product is unused, unwashed, and in its original condition.
* Original tags, packaging, invoices, and accessories are intact.
* The item shows no signs of wear, damage, stains, perfume, or alterations.
* The product belongs to an eligible return category.

We reserve the right to reject returns that do not meet the above conditions.

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2. Non-Returnable Items

The following items are not eligible for return or refund:

* Products purchased during clearance or final sale
* Customized or made-to-order products
* Gift cards or promotional items
* Innerwear, accessories, or personal-use items (if applicable)
* Products damaged due to misuse or improper handling by the customer

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3. Return Request Process

To initiate a return:

1. Email us at wearhusn.official@gmail.com with:
    * Order number
    * Product details
    * Reason for return
    * Clear photos (if the item is damaged or defective)
2. Once approved, return instructions will be shared with you.

Please do not ship products back without confirmation from our support team.

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4. Return Shipping Costs

* If the return is due to a damaged, defective, or incorrect item delivered by us, the return shipping cost will be borne by WEAR HUSN.
* For all other eligible returns, return shipping charges may be deducted from the refund amount or borne by the customer.

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5. Refund Process

Once the returned product is received and inspected:

* Approved refunds will be processed within 8-10 working days.
* Refunds will be credited to the original payment method or as store credit, depending on the payment mode and eligibility.
* Shipping charges, COD fees, or convenience charges (if any) may not be refundable.

You will receive a confirmation email once the refund has been initiated.

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6. Exchange Policy

We offer exchanges subject to product availability.

Eligible exchange reasons may include:

* Size issues
* Damaged products
* Wrong item received

If the requested replacement is unavailable, we may offer:

* Store credit
* Alternative product exchange
* Refund (as applicable)

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7. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product:

* Please contact us within 24 Hours of delivery.
* Share clear photos/videos of the product and packaging.
* After verification, we will arrange a replacement, exchange, or refund at no additional cost.

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8. Cancellation Policy

Orders can be cancelled before dispatch by contacting us at wearhusn.official@gmail.com.

Once an order has been shipped, it cannot be cancelled and will fall under the return policy.

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9. Delayed or Missing Refunds

If you have not received your refund within the expected timeframe:

* Check your bank account or payment method again.
* Contact your bank/payment provider as processing times may vary.
* If the issue persists, contact us at wearhusn.official@gmail.com.

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10. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact:

WEAR HUSN
Email: wearhusn.official@gmail.com
Address: NA
Customer Support Hours: 11AM - 6PM